Privacy Policy

Your recordings

The native audio pipeline does not upload your audio or video to a cloud processing service. Importing, processing and exporting media happen locally. Using sign-in does not upload your recordings.

Accounts and sign-in

When you choose Google, Apple or email sign-in, Supabase handles your account identifier, verified email and authentication credentials. Depending on the provider, sign-in may also supply your name and profile picture. Google or Apple handles its own sign-in screen. Apple may supply a private relay email instead of your usual address.

Accounts are used to authenticate you and, where enabled, associate purchases and licensed devices with the correct owner. Signing out removes the local session, not your account. Session credentials persist in browser storage or native app storage so you can stay signed in.

Resend delivers transactional verification, password-reset and license emails. Creating an account or purchasing does not automatically subscribe you to marketing emails. Never send a password or verification code to support.

Purchases and licensed devices

Stripe processes direct website payments; Apple processes App Store payments. The licensing service stores the purchase email, purchase identifiers, plan, license status and activation records needed to deliver and verify access. Device records may include the device label you provide, a hashed device identifier and activation timestamps. License keys are hashed on the server; temporary email-delivery payloads are encrypted and removed after delivery is accepted.

Payment providers handle payment details under their own policies. LEVELATE's purchase receipt does not expose your email or full license key. Account linking is subject to availability and does not automatically extend a purchase to every platform.

Website storage and hosting

Netlify serves the website and Vercel hosts the licensing API. Requests to hosting, authentication and payment services can include connection information such as an IP address, request time and browser information needed to operate and protect those services. Download diagnostics record the platform, download entry point and response status. The website source does not load advertising or third-party analytics scripts.

Browser storage supports sign-in, its return destination and account-interface preferences. See Cookies and storage for details. Optional account, payment and download requests go to the service you select; this is distinct from local audio processing.

Support, retention and your choices

If you email support, you choose what to include. Local bug-report drafts include limited system diagnostics for troubleshooting; they are not sent until you send the email. Do not attach recordings unless you want support to receive them.

Account, support and purchase records are retained for the purposes described here, including security, delivery of purchased access and applicable recordkeeping requirements. Contact contact@matthewjgl.com to request access, correction or deletion, or to ask about retention. Some purchase records may need to be retained even when an account is deleted.

You can use standard Mac leveling without an account. Declining optional sign-in does not change local processing. Your rights and any mandatory retention obligations depend on applicable law.

Third-party information

For their handling of information, consult Supabase, Google, Apple, Stripe, Resend, Netlify and Vercel.